Chance & Cinder

Welcome to Chance and Cinder

Chance and Cinder is an Australian restaurant journal that documents real-life evenings where dining and offline poker coexist. This privacy policy explains how we handle personal information when you visit our website or interact with our content. The policy applies to all visitors to chanceandcinder.com. We are committed to protecting your privacy in accordance with Australian privacy laws. Our focus is on offline, in-person experiences; we do not engage in online gambling or financial transactions.

Information We Collect

Types of Information

We collect limited personal information that you voluntarily provide when contacting us or subscribing to updates. This may include your name, email address, and any message content.

  • Contact information: name, email address, phone number if provided.
  • Correspondence: messages sent via our contact form or email.
  • Usage data: anonymous analytics such as pages visited and time spent on the site.

What We Do Not Collect

We do not collect financial information, payment details, or any data related to wagering or online gambling. Our events are strictly offline, and any 'buy-in' refers only to a chips-only table allocation.

  • No credit card numbers or bank details are stored.
  • No betting or wagering data is processed.
  • We do not use cookies for targeted advertising.

How We Use Your Information

Purposes of Processing

We use your personal information to respond to inquiries, send requested updates, and improve our website content. We do not use your information for marketing unrelated to Chance and Cinder.

  • To respond to your messages and provide customer support.
  • To send newsletters or updates if you have opted in.
  • To analyze website traffic and improve user experience.
  • To maintain the security of our website.

Cookies and Analytics

Cookie Usage

We use minimal cookies to ensure the website functions properly and to gather anonymous analytics. These cookies do not track your activity across other websites. Essential cookies support site functionality, analytics cookies (e.g., Google Analytics) help us understand page views and user behaviour, and you can disable cookies in your browser settings, but some features may not work correctly.

Third-Party Services

We may use third-party services for analytics and hosting. These providers have their own privacy policies and may process data on our behalf. Google Analytics is used for traffic analysis, a hosting provider delivers the website, and we do not sell or share your personal information with third parties for their marketing.

Data Sharing and Disclosure

Limited Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

  • With service providers who assist in website operations (e.g., hosting, analytics).
  • If required by law or to protect our legal rights.
  • With your consent.

Data Security

Security Measures

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure protocols and limiting access to authorized personnel. SSL encryption protects data transmission, we perform regular security reviews, and access controls restrict administrative functions.

Your Rights

Access and Control

You have the right to access, correct, or delete your personal information. You may also withdraw consent for processing at any time.

  • Right to access: request a copy of your data.
  • Right to rectification: correct inaccurate information.
  • Right to erasure: request deletion of your data.
  • Right to object: opt out of certain processing.

Contact Us

Privacy Inquiries

If you have any questions or concerns about this privacy policy or your personal information, please contact us using the details below.

Policy Updates

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. The effective date is listed at the top of the policy, material changes will be highlighted, and continued use of the site after changes constitutes acceptance.